Manage Your Subscriptions

Fractal now has two subscription portals during the transition from Skio.

New Fractal subscriptions

If you subscribed through the new Fractal subscription options or the create-your-own bundle page, manage that subscription in the Fractal portal. You can view your active recurring orders and cancel future renewals from there.

Manage new Fractal subscriptions

Legacy Skio subscriptions

If your subscription started before the new Fractal subscription portal launched, it is still managed through the legacy Skio portal. Use that portal to update older subscriptions, billing, shipping, product selections, skips, or frequency.

Manage legacy subscription

Questions?

If you are not sure which portal applies to your subscription, email hello@fractalforest.co and our team will help route you.